Privacy Policy
1. Information We Collect
We may collect the following information to provide and improve our services:
- Personal Information: Name, phone number, email address, and delivery address.
- Payment Information: UPI, card, or bank details processed securely through third-party payment gateways. Hardware Hive does not store full payment information.
- Usage Data: Product searches, filters applied, browsing activity, and purchase history to enhance user experience and recommendations.
2. How We Use Your Information
- Process and deliver hardware orders in Mumbai.
- Communicate order confirmations, delivery updates, and support responses.
- Provide personalized recommendations and improve platform features.
- Enable comparison and redirection to official furniture rental websites for bookings.
- Schedule and deliver expert consultation services via online calls.
3. Information Sharing
We do not sell, trade, or rent your personal information. Information may be shared only with:- Hardware vendors for order fulfillment.
- Delivery service providers for product dispatch.
- Official rental websites when users choose to proceed with rental redirection.
- Secure payment gateways for transaction processing.
- Legal authorities, if required by law.
4. Data Security
We implement advanced security measures to protect your data, including:- Encrypted payment processing
- Encrypted payment processing
- Limited employee access to sensitive information
5. Cookies & Tracking
We use cookies to:- Improve browsing experience
- Save preferences
- Analyze website traffic and performance
6. User Rights
You have the right to:- Access your stored information
- Update or correct personal details via your user profile
- Request deletion of your account or stored information